Service design for a software company by Dariusz Wylon

Speaker Dariusz Wylon
Title
Service design for a software company
Description

Service design concepts, principles and tools can help your company deliver more value to your customers, innovate your offerings or even fundamentally transform your company.

 

In this workshop participants will have a chance to apply specific service design tools in practical exercises (personas, stakeholder maps, service blueprints, customer journey maps). Working in a small groups you will improve a software company services to deal with its specific challenges in new ways.

Together we will answer the question: How can we design better services that meet the real stakeholders needs?

Type
  • Workshop
Group size
25
Practice
Last Updated 31 Aug 18:53